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Information System Quality and its Effect on Strategic Flexibility: An Empirical Study on the Saudi Travel and Tourism Companies Operating in Jeddah

Journal of Administrative and Economics Science

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Title Information System Quality and its Effect on Strategic Flexibility: An Empirical Study on the Saudi Travel and Tourism Companies Operating in Jeddah
 
Creator Aboalganam, Khaled Mohammed
 
Description The study aimed at analyzing the effect of information system quality on strategic flexibility inSaudi travel and tourism companies operating in Jeddah. To achieve the objectives of the study, aquestionnaire was developed for data collection. The sample study consisted of (230) participants, (198)participants responded which constituted (86%) of the original sample. The study revealed the followingresults: (1) Some of the respondents' perceptions towards the level of availability of information systemsquality in Saudi travel and tourism companies operating in Jeddah for all dimensions were high and otherswere average, while perceptions to the level of strategic flexibility in all its dimensions were medium, (2)There is a statistically significant effect of the dimensions on information systems quality (ease of use,readiness, response time) in strategic flexibility of Saudi travel and tourism companies operating in Jeddah.The study recommends managers of researched companies to have more concern about the views of theusers of information systems when updating systems designed to improve systems adaptation dimension, andurge researchers to conduct further studies on the quality of information, information system services andstrategic flexibility to explore the elements of information systems effectiveness.
 
Publisher Qassim University Academic Publishing and translation
 
Contributor —
 
Date 2016-10-07
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
—
 
Format application/pdf
 
Identifier http://publications.qu.edu.sa/ojs/index.php/economic/article/view/1334
 
Source Journal Of Administrative And Economics Science; Vol 9, No 1
 
Language eng
 
Relation http://publications.qu.edu.sa/ojs/index.php/economic/article/view/1334/1246
 
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