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Utilisation of Business Advice in Small Innovative Firms: the Role of Trust and Tacit Knowledge

Entrepreneurial Business and Economics Review

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Title Utilisation of Business Advice in Small Innovative Firms: the Role of Trust and Tacit Knowledge
 
Creator Łobacz, Katarzyna
Głodek, Paweł‚
Stawasz, Edward
Niedzielski, Piotr
 
Subject Business Administration; Management
innovative firms; business advice; trust relationship; tacit knowledge; utilisation of business advice
M19; L26; L29
 
Description Objective: The aim of this paper is to expand the understanding of the influence of trust relationship, as well as tacit knowledge on the process of business advice utilisation in small innovative firms.Research Design & Methods: The analysis is based on empirical research conducted with the use of the explorative approach. The multiple case study methodology was used.Findings: Trust relationships as well as tacit knowledge were identified as factors essential to the process of utilisation of business advice in small innovative firms. It was recognised that the significance of both factors is related not only to the process ofadvice, but also as a purpose of activities happening prior to advice. They are referred to as the initial phase.Implications & Recommendations: The findings provide implications for further research of the structure of the process of business advice utilisation. It is related to the inclusion of the “initial phase”, as well as to the necessity to include both factors in further research. The paper also provides implications related to the measurement ofbusiness advice output, and recommendations on the construction of public policy instruments.Contribution & Value Added: The originality of this work lies in using the process perspective and qualitative methodology in the field of the utilisation of business advice. It extends our understanding of the processes of business advice with regard to trust, as well as the use of tacit knowledge. The original contribution is to add the “initial phase” to the description of the business advice process.
 
Publisher Cracow University of Economics
 
Contributor National Science Centre
decision number DEC-2012/07/B/HS4/03019.
 
Date 2016-06-28
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Peer-reviewed Article
Qualitative methods
 
Format application/pdf
 
Identifier //eber.uek.krakow.pl/index.php/eber/article/view/144
10.15678/EBER.2016.040210
 
Source Entrepreneurial Business and Economics Review; Vol 4, No 2 (2016): Real Estate and Construction Economics; 117-138
2353-8821
2353-883X
 
Language eng
 
Relation //eber.uek.krakow.pl/index.php/eber/article/view/144/pdf
 
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