Since 2014
Measuring the Quality of a Master's Program Course in Public Administration
Transylvanian Review of Administrative Sciences
View Archive Info| Field | Value | |
| Title |
Measuring the Quality of a Master's Program Course in Public Administration
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| Creator |
RABOCA, Horia Mihai; Research Assistant, Institute of Social Researches, Faculty of Political, Administrative and Communication Sciences, Babeş-Bolyai University, Cluj-Napoca, Romania SOLOMON, Adina; MA, Management of Public Services, Public Administration Department, Faculty of Political, Administrative and Communication Sciences, Babeş-Bolyai University, Cluj-Napoca, Romania |
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| Subject |
—
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| Description |
Student satisfaction can be measured using the concept of disconfirmation. Disconfirmation is the difference between the expectations concerning a service. Using regression analysis and the concept of disconfirmation, easily interpretable graphical displays can be produced to identify areas that are important to student satisfaction. This article illustrates that there are some components (dimensions) related to courses which have a positive impact on student satisfaction.
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| Publisher |
Babes Bolyai University
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| Contributor |
—
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| Date |
2010-02-01
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| Type |
info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion Peer-reviewed Article |
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| Format |
application/pdf
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| Identifier |
http://rtsa.ro/tras/index.php/tras/article/view/107
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| Source |
Transylvanian Review of Administrative Sciences; 2010: Issue No. 29 E/February; 125-143
1842-2845 |
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| Language |
eng
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| Relation |
http://rtsa.ro/tras/index.php/tras/article/view/107/103
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| Rights |
Copyright (c) 2014 Transylvanian Review of Administrative Sciences
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