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Analisis Pengaruh Perpindahan Merek melalui Harga, Iklan dan Ketidakpuasan Konsumen

Management Analysis Journal

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Field Value
 
Title Analisis Pengaruh Perpindahan Merek melalui Harga, Iklan dan Ketidakpuasan Konsumen
 
Creator Sulistyo, Budhi Ade
Maftukhah, ida
 
Description The aim of this study was to investigate the influence of positive pricing, advertising, and consumer dissatisfaction against brand switching of courirer services company partially or simultaneously.The research sample was determined using iterations formula method with a total of 118 respondents using Purposive Sampling.Methods of data collection using questionnaires that measured using a Likert scale. The analyze percentage is using descriptive analysis and multiple regression analysis.The conclusions is the higher of price offered, the more likely consumers switch brands to PT JNE, increasingly active ads, the more likely consumers switch brands to PT JNE, and the higher level of consumers dissatisfaction, the more likely consumers switch to PT JNE.
 
Publisher Management Analysis Journal
 
Date 2017-04-25
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Peer-reviewed Article
 
Format application/pdf
 
Identifier https://journal.unnes.ac.id/sju/index.php/maj/article/view/9439
10.15294/maj.v5i2.9439
 
Source Management Analysis Journal; Vol 5 No 2 (2016): Management Analysis Journal
2502-1451
2252-6552
 
Language eng
 
Relation https://journal.unnes.ac.id/sju/index.php/maj/article/view/9439/7714
 
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