Record Details

The Leadership Process During an Organizational Crisis

Journal of Operations and Supply Chain Management

View Archive Info
 
 
Field Value
 
Title The Leadership Process During an Organizational Crisis
 
Creator dos Santos, Rodrigo Antônio Silveira; UNIFA
Mello, Rodrigo Bandeira-de-; FGV/EAESP
Cunha, Cristiano José Castro de Almeida; UFSC
 
Subject Crisis leadership, crisis management, crisis response, critical infrastructure breakdown, organizational leadership.
 
Description This article reports results of a qualitative study that examined the leadership process during an organizational crisis in the Brazilian electrical sector. The studied organization is a company involved with the generation and distribution of electric energy, which faced a crisis because of the rupture of electricity-distribution cables that affected the energy supply chain for a whole city, during approximately 52 hours. In this context, the authors analyzed the crisis’ stages and the organizational crisis management phases, in order to identify the leadership tasks adopted by organizational leaders during the crisis response. The major challenges brought with the crisis were identified and it was analyzed the leadership tasks used to address challenges: sensemaking, decision making, meaning making, terminating and learning.
 
Publisher FGV EAESP
 
Contributor —
 
Date 2016-07-18
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
—
—
 
Format application/pdf
 
Identifier http://bibliotecadigital.fgv.br/ojs/index.php/joscm/article/view/56545
10.12660/joscmv9n1p94-109
 
Source Journal of Operations and Supply Chain Management; Vol 9, No 1 (2016): January - June; 94-109
Journal of Operations and Supply Chain Management; Vol 9, No 1 (2016): January - June; 94-109
1984-3046
 
Language eng
 
Relation http://bibliotecadigital.fgv.br/ojs/index.php/joscm/article/view/56545/pdf_14
 
Rights Copyright (c) 2016 Journal of Operations and Supply Chain Management
http://creativecommons.org/licenses/by/4.0