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THE AVATARS OF HOTELS CLASSIFICATION SYSTEMS

Revista de Turism - Studiisicercetari in Turism

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Title THE AVATARS OF HOTELS CLASSIFICATION SYSTEMS
 
Creator LUPU, Nicolae; Academy of Economic Studies, Bucharest, Romania
NICA, Ana-Maria; Academy of Economic Studies, Bucharest, Romania
 
Subject Hotel classification systems; Minimum criteria; Harmonization attempts; Consumers protection
 
Description As the needs and expectations of the clients evolved, stimulating the development of the hotel supply, the need for regulation of the activity domain became imperative, by adopting measures for protecting the rights and interests of final consumers or clients. To this end, the classification systems of accommodation structures are conceived and implemented, either compulsory or volunteer, officially statuated at national or regional level, consensually adopted at the level of hotel owners’ organizations or proposed by other entities, consecrated by unofficial recognition from the public. The realized research is an exploratory one, based on the collection of secondary sources.In Romania, from 1991, seven different sets of norms for star classification systems were adopted. Other example is Spain, where each of the 17 governments of the autonomous communities is entitled to adopt its own regulation. Confronted with the heterogeneity of classification systems in Europe, which affects consumers’ rights and interests for information, HOTREC, which is the confederation of hotel owners’ organizations in the European hospitality industry adopted, in 2009, a series of 21 principles regarding the establishment or revision of the national and regional hotel classification systems. In December 2009, in Prague, under the HOTREC patronage, organizations from seven countries (Germany, Austria, Hungary, Switzerland, Czech Republic, Sweden, and the Netherlands) have announced the founding of the Hotelstars Union – a common system of hotel classification, which is already applied. It is expected that the number of the Hotelstars Union will increase. Nevertheless, there are voices against this attempt. What is the way Romania should choose?
 
Publisher Editura Universitatii Stefan cel Mare din Suceava
 
Date 2010-12-20
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
 
Format application/pdf
 
Identifier http://revistadeturism.ro/rdt/article/view/74
 
Source Revista de turism - studii si cercetari in turism; No 10 (2010); 5-12
Revista de turism - studii si cercetari in turism; No 10 (2010); 5-12
 
Language eng
 
Relation http://revistadeturism.ro/rdt/article/view/74/45
 
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