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THE ALIGNMENT OF HOSPITALITY EDUCATION WITH INDUSTRY NEEDS IN TRANSITIONAL COUNTRIES: THE CASE OF CROATIA

Revista de Turism - Studiisicercetari in Turism

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Title THE ALIGNMENT OF HOSPITALITY EDUCATION WITH INDUSTRY NEEDS IN TRANSITIONAL COUNTRIES: THE CASE OF CROATIA
 
Creator MATIĆ, Jennifer L.; Rochester Institute of Technology
AGUŠAJ, Besim; The American College of Management and Technology
 
Subject hospitality education; Croatian hospitality industry; hospitality graduates employability
 
Description This paper presents the results of research which sought to explore to what extent tertiary hospitality programs in Croatia are in alignment with the needs of the hospitality industry. Two specific areas were explored: which skills and competencies are most important for entry-level positions and in which area(s) were the most significant gaps perceived between what the company needed and what was available on the labor market. Research consisted of a survey completed by 49 respondents employed in management positions within the Croatian hospitality industry. Results indicated that guest-focused skills and competencies were most in need of improvement.
 
Publisher Editura Universitatii Stefan cel Mare din Suceava
 
Date 2012-12-30
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
 
Format application/pdf
 
Identifier http://revistadeturism.ro/rdt/article/view/24
 
Source Revista de turism - studii si cercetari in turism; No 14 (2012); 19-27
Revista de turism - studii si cercetari in turism; No 14 (2012); 19-27
 
Language eng
 
Relation http://revistadeturism.ro/rdt/article/view/24/12
http://revistadeturism.ro/rdt/article/downloadSuppFile/24/15
 
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