The Quality of Educational Services- Institutional Case Study From the Romanian Higher Education
Transylvanian Review of Administrative Sciences
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Title |
The Quality of Educational Services- Institutional Case Study From the Romanian Higher Education
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Creator |
NICOLESCU, LuminiĊ£a; Professor, Department of International Economic Relations, Faculty of International Economic Relations, Academy of Economic Studies, Bucharest, Romania
DIMA, Alina Mihaela; Associate Professor, Business Administration Department, Faculty of Economic Studies, Academy of Economic Studies, Bucharest, Romania |
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Subject |
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Description |
The present paper approaches the topic of the quality of educational services, emphasizing on higher education, as a field of services of large public interest that has high influences at individual, group and society level. The paper starts by looking at the influencing factors for the quality of higher education from the perspective of the regulations and practices at both European and national level. In this context, the internal evaluation of quality at institutional level is a new requirement for higher education institutions in Romania. Part of the evaluation process is represented by the requirement to develop informational data bases. The paper exemplifies the results that can be obtained by monitoring quality and collecting information, and concludes with a set of recommendations for managing quality at institutional level.
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Publisher |
Babes Bolyai University
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Contributor |
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Date |
2010-02-01
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Type |
info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion Peer-reviewed Article |
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Format |
application/pdf
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Identifier |
http://rtsa.ro/tras/index.php/tras/article/view/105
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Source |
Transylvanian Review of Administrative Sciences; 2010: Issue No. 29 E/February; 100-108
18422845 |
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Language |
eng
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Relation |
http://rtsa.ro/tras/index.php/tras/article/view/105/101
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Rights |
Copyright (c) 2014 Transylvanian Review of Administrative Sciences
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