Since 2014
Institutional, Sociological and Spatial Factors Influencing Consumer Protection Perceptions in the European Union
Transylvanian Review of Administrative Sciences
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| Title |
Institutional, Sociological and Spatial Factors Influencing Consumer Protection Perceptions in the European Union
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| Creator |
MARE, Codruţa; Lecturer, Faculty of Economics and Business Administration, Babeș-Bolyai University, Cluj-Napoca, Romania
DRAGOȘ, Simona-Laura; Lecturer, Faculty of Economics and Business Administration, Babeș-Bolyai University, Cluj-Napoca, Romania Laboratory of Economics Orléans (LEO), Orléans University, France POP, Marcel; (corresponding author) Associate Professor, Faculty of Economics and Business Administration, Babeș-Bolyai University, Cluj-Napoca, Romania DRAGOȘ, Cristian Mihai; Associate Professor, Faculty of Economics and Business Administration, Babeș-Bolyai University, Cluj-Napoca, Romania Laboratory of Economics Orléans (LEO), Orléans University, France |
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| Subject |
consumer protection perception, quality of public institutions, confidence versus complaints, OLS regression, spatial econometrics
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| Description |
The present study assesses through quantitative methods the problems specific to consumer protection. We focused on the factors that influence the number of complaints at national level and the perception of consumers that they are protected by public authorities. Data used for the 27 countries of the European Union were collected by official institutions, such as Heritage Foundations, United Nations Development Programme and the European Commission. Two types of econometric tools were employed: Ordinary Least Squares Multiple Regression and Spatial Econometric methods, such as map analysis, Moran’s I test for spatial autocorrelation and spatial regression. The results are convincing in what regards the institutional factors. Other types of behavior, such as social factors and spatial neighborhood effects, could not be highlighted.
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| Publisher |
Babes Bolyai University
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| Contributor |
—
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| Date |
2014-11-04
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| Type |
info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion Peer-reviewed Article |
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| Format |
application/pdf
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| Identifier |
http://rtsa.ro/tras/index.php/tras/article/view/12
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| Source |
Transylvanian Review of Administrative Sciences; 2014: Issue No. 43 E/October; 186-197
1842-2845 |
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| Language |
eng
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| Relation |
http://rtsa.ro/tras/index.php/tras/article/view/12/10
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| Rights |
Copyright (c) 2014 Transylvanian Review of Administrative Sciences
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