Capturing team performance differences through communication based analyses of team cognition
Periodica Polytechnica Social and Management Sciences
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Title |
Capturing team performance differences through communication based analyses of team cognition
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Creator |
Katalin Soós, Juliánna
Juhász, Márta |
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Description |
Team cognition is shaped by team processes (such as interaction, communication) among the various multidisciplinary team members. Previous studies emphasize the importance of studying team cognition at a holistic level for tasks that require specialization of team members. In our view team cognition includes the team members´ knowledge representations (individual mental and situational model) as well as those indispensable team processes that help to create and share the individual knowledge. Our aim was to explore team performance differences by applying the holistic view of team cognition, studying team communication. After some content based static and sequential communicational analyses, we studied some specific task related communicational utterances in the case of 16 NPP operator teams in simulation environment. The results have revealed the importance of well established task relevant information collection utterances, furthermore the crucial role of coherent information flow. Results are discussed in terms of the usefulness of communication utterances in establishing, modifying accurate team knowledge, in order to describe the underlying process of team performance differences. |
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Publisher |
Budapest University of Technology and Economics
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Date |
2010-01-01
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Type |
info:eu-repo/semantics/article
Peer-reviewed Article info:eu-repo/semantics/publishedVersion |
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Format |
application/pdf
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Identifier |
http://www.periodicapolytechnica.org/so/article/view/1594
10.3311/pp.so.2010-2.03 |
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Source |
Periodica Polytechnica Social and Management Sciences; Vol. 18, No. 2 (2010); 75-85
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Language |
eng
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Relation |
http://www.periodicapolytechnica.org/so/article/view/1594/912
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Rights |
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access). As soon as the paper is accepted, finally submitted and edited, the npaper will appear in the "OnlineFirst" page of the journal, thus from this point no other internet-based publication is necessary
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