Record Details

The Use of Private Mediation in Organisational Disputes and Personal Grievances - The Experience of Waikato Mediation Services

Kasarinlan: Philippine Journal of Third World Studies

View Archive Info
 
 
Field Value
 
Title The Use of Private Mediation in Organisational Disputes and Personal Grievances - The Experience of Waikato Mediation Services
 
Creator Hooper, Stephen
 
Description Waikato Mediation Services was formed in 1994. It provides mediation services in number of areas. The vast majority of cases mediated by this organisation have involved private employment mediations. This has meant that the organisation mediates conflicts between management and staff and between managers for a wide range of businesses and organisations. Although each dispute is unique clear patterns have emerged from the large number of cases dealt with so far. This paper examines the factors that have influenced the occurrence of the conflicts and discusses the patterns that have begun to emerge. The conclusion reached is that certain forms of business structure and management practices increase the likelihood of disputes within the workplace. The paper concludes that in order to address workplace disputes it is essential that the context within which the dispute arose be carefully considered before any action is taken by employers.
 
Publisher Victoria University of Wellington
 
Date 1996-11-26
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Peer-reviewed Article
 
Format application/pdf
 
Identifier https://ojs.victoria.ac.nz/LEW/article/view/980
10.26686/lew.v0i0.980
 
Source Labour, Employment and Work in New Zealand; 1996: Labour, Employment and Work in New Zealand
2463-2600
 
Language eng
 
Relation https://ojs.victoria.ac.nz/LEW/article/view/980/792