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The Challenge of Collaboration – ICT Implementation Networks in Courts in The Netherlands

Transylvanian Review of Administrative Sciences

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Title The Challenge of Collaboration – ICT Implementation Networks in Courts in The Netherlands
 
Creator HENNING, Florian; Research Fellow, Maastricht Graduate School of Governance, Maastricht University, Holland
NG, Gar Yein; Assistant Professor, Legal Studies Department,
Central European University, Hungary
 
Subject —
 
Description Increasingly, public sector organisations are adopting Information and Communication Technologies (ICT) in order to improve their operations, a tendency that is commonly referred to as “e-government”. However, e-government also comes with some major challenges for public administrators in introducing and managing those e-services, because they are usually located at the nexus of technological innovation and organisational and institutional change. In order to achieve the expected benefits from ICT in public organisations, work processes need to be re-engineered, whilst responsibilities and authority locations are shifting. A particular challenge in this respect is the trend towards e-services that cut across traditional organisational boundaries and integrate information flows between a number of different organisational actors with complex settings of strongly divergent backgrounds, practices and interests. Good examples of this, and the focus of this paper, are e-services in the judiciary (“e-justice”). In this paper, we address the issue of mediation required to motivate actors for collaboration in joint e-justice services. Our main research question therefore is: What is the role of legal frameworks for mediation and legitimization of collaborative implementation in inter-organisational e-justice projects? We will address this question by means of a case study analysis on judicial videoconferencing in the Netherlands, a project called “Telehoren en Telepleiten” (THTP).
 
Publisher Babes Bolyai University
 
Contributor —
 
Date 2009-12-09
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Peer-reviewed Article
 
Format application/pdf
 
Identifier http://rtsa.ro/tras/index.php/tras/article/view/102
 
Source Transylvanian Review of Administrative Sciences; 2009: Issue No. 28 E/Special Issue; 27-44
18422845
 
Language eng
 
Relation http://rtsa.ro/tras/index.php/tras/article/view/102/98
 
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