Since 2014
The Innovation of the Services by Quality Strategic Approach
Transylvanian Review of Administrative Sciences
View Archive Info| Field | Value | |
| Title |
The Innovation of the Services by Quality Strategic Approach
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| Creator |
POPESCU, LuminiĊ£a Gabriela; Associate professor, Public Administration Faculty, National School of Political Studies and Public Administration, Bucharest, Romania |
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| Subject |
services; quality strategy; organization; integrating strategy;
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| Description |
Our basic assumption is that integrating the Quality strategy in the general strategy of the organization is a complex process, in which the management has to take into account the organizational consequences. From this point of view, the strategic approach of Quality is formulated according to a macro-vision about the organization and consists in the ability of orchestrating simultaneous transformations of each system in the organization. According to our theory, which will be demonstrated inside this paper, integrating the strategy of Quality in the general strategy of the organization is materialized in a complex transformation, oriented along four dimensions.
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| Publisher |
Babes Bolyai University
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| Contributor |
—
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| Date |
2007-06-01
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| Type |
info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion Peer-reviewed Article |
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| Format |
application/pdf
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| Identifier |
http://rtsa.ro/tras/index.php/tras/article/view/365
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| Source |
Transylvanian Review of Administrative Sciences; 2007: Issue No. 20 E/June; 63-80
1842-2845 |
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| Language |
eng
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| Relation |
http://rtsa.ro/tras/index.php/tras/article/view/365/355
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| Rights |
Copyright (c) 2014 Transylvanian Review of Administrative Sciences
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