Impact of Employee Relation on Employee Performance in Hospitality Industry of Pakistan
Entrepreneurship and Innovation Management Journal
View Archive InfoField | Value | |
Title |
Impact of Employee Relation on Employee Performance in Hospitality Industry of Pakistan
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Creator |
Chaudhry, Muhammad Shahzad; Assistant Professor, Department of Management Studies, National University of Modern Languages(NUML), Lahore Campus, Lahore Sohail, Farrukh; Research Scholar, Department of Management Studies, National University of Modern Languages(NUML), Lahore Campus, Lahore Riaz, Naureen; Lecturer, Department of Statistics, Lahore Garrison University (LGU), Lahore |
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Subject |
employee performance, employee relation and motivation
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Description |
Human Resource Management (HRM), Employee Relations, Conflict handling, Unions and CBA, Discipline, Participative Leadership, Benefits, Training, Motivation, and Employee Performance have been discussed. Theoretical Framework has been established on the basis of a set of Employee Relations comprises of six known practices and a research model is presented to better understand the relationship between independent variables, mediating variable and dependent variable. Brief introductions of Employee Relations Practices (Independent Variable) including Conflict Handling and Unions, Discipline, Participative Leadership, Benefits, Training, Motivation (Mediating Variable) and Employee Performance (Dependent Variable) have been provided to understand their role. Data has been collected through Assessment Questionnaire sent to 241 employees of total 28 hotel organizations running with at least 4 operational and one Employee Relations Department of 3 star, 4 star and 5 star category hotels. Conflict Handling and Union & Collective Bargain Agreement are positively and significantly correlated. Conflict Handling and Participative Leadership are positively and significantly correlated. Union & Collective Bargain Agreement and Participative Leadership are positively and significantly correlated. This study finds overall support for the hypothesis that Employee Relations Practices Impact positively on Performance of Employees working in Hospitality Industry of Pakistan as the relationship specified in Hypothesis is found to be significant.
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Publisher |
Academy of Business & Scientific Research
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Contributor |
—
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Date |
2013-11-30
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Type |
info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion Peer-reviewed Article |
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Format |
application/pdf
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Identifier |
http://absronline.org/journals/index.php/eimj/article/view/26
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Source |
Entrepreneurship and Innovation Management Journal; Vol 1, No 1 (2013): November; pp. 60-72
2311-1836 2310-00079 |
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Language |
eng
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Relation |
http://absronline.org/journals/index.php/eimj/article/view/26/31
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Rights |
Copyright (c) 2014 Entrepreneurship and Innovation Management Journal
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