Characterization of cross-functional integration level: A multi case study in Agribusiness Organizations
Journal of Operations and Supply Chain Management
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Title |
Characterization of cross-functional integration level: A multi case study in Agribusiness Organizations
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Creator |
Ferreira, Ana Cristina; Federal University of Uberlândia
Pimenta, Marcio Lopes; Federal University of Uberlândia Bertan, Franciele Olivo; Federal University of Uberlândia |
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Subject |
Cross-functional integration; Integration level; Operations; R&D; Marketing.
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Description |
A point that has generated discussion in the literature is the level of integration required for the coordination of activities between areas. However, there is a lack of theoretical definitions and field studies that explain this phenomenon in depth. Thus, this study aims to characterize the level of cross-integration, the factors that generate it and the impacts on organizational performance. For this, interviews with managers of Operations, R&D and Marketing/Commercial areas, from two multinational companies based in Minas Gerais were performed. The results indicate that the level of integration can be analyzed as a combination of three factors: 1) absence of overlapping of perceptions about integration factors over the processes, balance between formality and informality, and absence of manifest conflicts of interest. This is a setting that provides a deeper definition than those obtained in the studied literature, which basically present integration mechanisms, without detailing how these should be applied in order to generate higher levels of integration. DOI:10.12660/joscmv8n2p36-51URL: http://dx.doi.org/10.12660/joscmv8n2p36-51
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Publisher |
FGV/EAESP
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Contributor |
—
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Date |
2015-12-22
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Type |
info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion — |
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Format |
application/pdf
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Identifier |
http://bibliotecadigital.fgv.br/ojs/index.php/joscm/article/view/58040
10.12660/joscmv8n2p36-51 |
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Source |
Journal of Operations and Supply Chain Management; Vol 8, No 2 (2015): July - December; 36-51
Journal of Operations and Supply Chain Management; Vol 8, No 2 (2015): July - December; 36-51 1984-3046 |
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Language |
eng
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Relation |
http://bibliotecadigital.fgv.br/ojs/index.php/joscm/article/view/58040/pdf_8
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Rights |
Copyright (c) 2015 Journal of Operations and Supply Chain Management
http://creativecommons.org/licenses/by/4.0 |
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