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E-GOVERNMENT STAGE MODEL: BASED ON CITIZEN-CENTRIC APPROACH IN REGIONAL GOVERNMENT IN DEVELOPING COUNTRIES

International Journal of Electronic Commerce Studies

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Title E-GOVERNMENT STAGE MODEL: BASED ON CITIZEN-CENTRIC APPROACH IN REGIONAL GOVERNMENT IN DEVELOPING COUNTRIES
 
Creator Shareef, Shareef M.; University of East London
Jahankhani, Hamid; University of East London
Dastbaz, Mohammad; Leeds Metropolitan University
 
Subject E-Government; Stage Model; KRI; KRG; Critical Issues; Regional Government
 
Description E-government systems world are employed all over the world in an attempt to utilize information and communications technology (ICT) to improve government services provided to a range of stakeholders. In employing these systems, governments aim to become more accessible, effective, efficient, and accountable to their citizens. To improve the quality of service delivery to the public, government institutions have to cooperate and manage the shared resources and information flows. The aim of this paper is to analyse one of the established e-government stage models, such as the United Kingdom, and to identify possible opportunities to adopt them for use in the regional governments of developing countries. The study revealed that the analysed model cannot be adopted for use in the Kurdistan Region of Iraq (KRI) due to various critical issues relating to ICT infrastructure, e-readiness, legal framework, cultural attitude, education level, political process, and others.
 
Publisher Academy of Taiwan Information Systems Research
 
Date 2012-08-24
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
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Format application/pdf
 
Identifier http://academic-pub.org/ojs/index.php/ijecs/article/view/1020
 
Source International Journal of Electronic Commerce Studies; Vol 3, No 1 (2012); 145-164
2073-9729
 
Language eng
 
Relation http://academic-pub.org/ojs/index.php/ijecs/article/view/1020/131
 
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