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Effects of Workplace Diversity Management on Organizational Effectiveness: a case study
European Journal of Business and Management
View Archive Info| Field | Value | |
| Title |
Effects of Workplace Diversity Management on Organizational Effectiveness: a case study
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| Creator |
Otike, Fredrick Wawire
Messah, Omboi Bernard Mwalekwa, Francis Kitatu |
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| Description |
The study sought to establish effects of workforce diversity management on the organizational effectiveness selected branches of Kenya commercial bank limited .Specifically, the study sought to establish the extent of demographic diversity , extent of social-cultural diversity, the management of diversity at the bank‟s branches and how the management of the workforce diversity affect organizational effectiveness.The Study adopted a descriptive research design .The study population consisted of all branches of KCB limited in five countries in the East African region. A sample size of 100 respondents was selected. The internet mail survey had a 60% response rate. Data collection was by use of questionnaire through internet mail. Analysis was by use of descriptive and inferential statistics and SPSS version 15.0. The Pearson‟s correlation coefficient indicated the relationship between each independent variables and the dependent variable and tested at 5% significance level.The study established that overall, diversity affects the cohesion of the KCB and although the problems related to diversity are intermittent occurrences, in some branches, less than 20% of the branches, these happen very often. Although in 20% of the branches, diversity issues are minimal. Although, there are deliberate efforts to capitalize on diversity at KCB, very little is being achieved, and negative diversity is likely to affect organizational effectiveness, if not properly addressed. The study recommended that in order leverage of the existing diversity, a philosophy be established on diversity that would affect most of the human resources activities with regard to the differences as existing among its employees.
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| Publisher |
The International Institute for Science, Technology and Education (IISTE)
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| Date |
2011-07-28
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| Type |
info:eu-repo/semantics/article
Peer-reviewed Article info:eu-repo/semantics/publishedVersion |
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| Format |
application/pdf
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| Identifier |
http://iiste.org/Journals/index.php/EJBM/article/view/161
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| Source |
European Journal of Business and Management; Vol 3, No 2 (2011); 50-64
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| Language |
eng
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| Relation |
http://iiste.org/Journals/index.php/EJBM/article/view/161/45
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| Rights |
Submission of an article implies that the work described has not been published previously (except in the form of an abstract or as part of a published lecture or academic thesis), that it is not under consideration for publication elsewhere, that its publication is approved by all authors and tacitly or explicitly by the responsible authorities where the work was carried out, and that, if accepted, will not be published elsewhere in the same form, in English or in any other language, without the written consent of the Publisher. The Editors reserve the right to edit or otherwise alter all contributions, but authors will receive proofs for approval before publication. Copyrights for articles published are retained by the authors, with first publication rights granted to the journal. The journal/publisher is not responsible for subsequent uses of the work. It is the author's responsibility to bring an infringement action if so desired by the author.
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