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An evaluation of Business Intelligence Software systems in SMEs – a case study
Journal of Intelligence Studies in Business
View Archive Info| Field | Value | |
| Title |
An evaluation of Business Intelligence Software systems in SMEs – a case study
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| Creator |
Solberg Søilen, Klaus
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| Subject |
—
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| Description |
This article proposes a simple model for evaluating the performance of Business Intelligence software systems based on what companies themselves find to be most important; efficiency, user friendliness, overall satisfaction, price and adaptability. Companies want to know the different systems used, why they are used and how effective they are for different tasks. They are also concerned about the systems’ compatibilities. The study builds on a deep interview with eight Swedish SMEs. The results show what terms are used by users, how they have solved their information needs and what problems arise in each company. It also shows that the decisions about what system to use are related to the experience specific individuals have had in other companies.
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| Publisher |
Journal of Intelligence Studies in Business
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| Contributor |
—
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| Date |
2012-09-30
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| Type |
info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion — — |
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| Format |
application/pdf
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| Identifier |
https://ojs.hh.se/index.php/JISIB/article/view/41
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| Source |
Journal of Intelligence Studies in Business; Vol 2, No 2 (2012): JISIB
2001-015X 2001-0168 |
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| Language |
eng
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| Relation |
https://ojs.hh.se/index.php/JISIB/article/view/41/48
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