Since 2014
The Impact of Quality Management on Profitability: An Empirical Study
Journal of Operations and Supply Chain Management
View Archive Info| Field | Value | |
| Title |
The Impact of Quality Management on Profitability: An Empirical Study
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| Creator |
Pignanelli, Alexandre; FGV-EAESP
Csillag, João Mário; FGV-EAESP |
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| Subject |
Quality management, performance, profitability, quality award, empirical research
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| Description |
The article investigates the impact of quality on profitability, following the evolution duringa ten years period of 31 firms recognized by Brazilian National Quality Award (PNQ). Data of other companiesfrom the same sectors were also considered, reaching 5354 observations. The statistical analysesincluded regressions, parametric and non-parametric analyses.
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| Publisher |
FGV EAESP
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| Contributor |
—
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| Date |
2008-06-27
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| Type |
info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion — |
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| Format |
application/pdf
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| Identifier |
http://bibliotecadigital.fgv.br/ojs/index.php/joscm/article/view/11629
10.12660/joscmv1n1p66-77 |
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| Source |
Journal of Operations and Supply Chain Management; Vol 1, No 1 (2008): January - June; 66-77
Journal of Operations and Supply Chain Management; Vol 1, No 1 (2008): January - June; 66-77 1984-3046 |
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| Language |
eng
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| Relation |
http://bibliotecadigital.fgv.br/ojs/index.php/joscm/article/view/11629/10565
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