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The Role of Strategic Information Systems in Crisis Management: An Empirical Study on the Jordanian Commercial Banks

Journal of Administrative and Economics Science

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Title The Role of Strategic Information Systems in Crisis Management: An Empirical Study on the Jordanian Commercial Banks
 
Creator kharasheh, Yasin kasib
 
Description The  study  aimed  at  analyzing  the  use  of  strategic  information  systems  (information  value, modifying value, individual performance, organizational performance, and the usage of system) in crisis management  in  the  Jordanian  commercial  banks.  To  achieve  the  aim  of  the  study  self  administered questionnaire was  designed  to  collect  the data,  and distributed  to  a  sample of  (1193)  employees  in  the selected banks. The statistical   package of social science  (SPSS) was used  to analyze  the survey   data  . The most  important  findings  of  this  study were  as  follows: There  is  a  significant  relationship  between using  the various dimensions of strategic information systems  and the stages of crisis management, with the former explaining about 58% of the total variation in the dependent variable (crisis management). The study  recommends  the necessity of using Strategic  Information Systems  to enhance  the  stages of crisis management    through  providing  the  banks with  databases  and  information  systems, which  are  able  to contain  the  crisis  and  its  negative  impacts  before  resorting  to  the  advanced  techniques  of  dealing with crises.  Keywords: Strategic Information Systems, Crisis Management, Information Value, Stages of Crisis.
 
Publisher Qassim University Academic Publishing and translation
 
Contributor —
 
Date 2013-02-12
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
—
 
Format application/pdf
 
Identifier http://publications.qu.edu.sa/ojs/index.php/economic/article/view/606
 
Source Journal Of Administrative And Economics Science; Vol 6, No 1
 
Language eng
 
Relation http://publications.qu.edu.sa/ojs/index.php/economic/article/view/606/578