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The ways to expand the customer base of a bank under conditions of global financial integration

Global Markets and Financial Engineering

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Title The ways to expand the customer base of a bank under conditions of global financial integration
The ways of developing the customer base of a bank in the current conditions of global financial integration
 
Creator Imambayeva R...; Almaty Management University
 
Subject global integration; customer base of a bank
global integration; customer base of a bank
 
Description In the conditions of international economic integration, the banking sphere of The Republic of Kazakhstan becomes more and more attractive for foreign financial structures. New market players are attracted by a higher margin in comparison to the markets of the developed countries. Eventually it leads to a competition strengthening and changes in the market structure.The article is dedicated to studying progressive instruments for forming and retaining client bases by banks for the purpose of determining the prospects of maintenance of competitive advantages over foreign companies.The study has resulted in the creation of a system of instruments of an efficient customer-centric strategy including not only the newest information technologies, but also the technologies of personal interaction.
In the conditions of international economic integration, the banking sphere of The Republic of Kazakhstan becomes more and more attractive for foreign financial structures. New market players are attracted by a higher margin in comparison to the markets of the developed countries. Eventually it leads to a competition strengthening and changes in the market structure.The article is dedicated to studying progressive instruments for forming and retaining client bases by banks for the purpose of determining the prospects of maintenance of competitive advantages over foreign companies.The study has resulted in the creation of a system of instruments of an efficient customer-centric strategy including not only the newest information technologies, but also the technologies of personal interaction. 
 
Publisher Creative Economy Publishers LLC
 
Contributor

 
Date 2014-12-28
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Отрецензированная статья
 
Format application/pdf
text/html
 
Identifier http://journals.creativeconomy.ru/index.php/gmfe/article/view/277
10.18334/gmfe.1.1.277
 
Source Global Markets and Financial Engineering; Том 1, № 1 (2014); 63-72
Global Markets and Financial Engineering; Том 1, № 1 (2014); 63-72
2412-978X
10.18334/gmfe.1.1
 
Language eng
 
Relation http://journals.creativeconomy.ru/index.php/gmfe/article/view/277/354
http://journals.creativeconomy.ru/index.php/gmfe/article/view/277/355
 
Rights © авторы / Creative Economy Publishers, 2014
http://creativecommons.org/licenses/by-nc-nd/4.0